Refund Policy
Last Updated: February 26, 2025
Nimbus Services LLC (“Company”, “we”, “us”, or “our”) is committed to providing high-quality educational content. However, we understand that circumstances may arise where a refund is necessary. Please carefully review our refund policy below.
1. Eligibility for Refunds
We offer refunds under the following conditions:
- Refund requests must be submitted within 30 days from the date of purchase.
- The student must have accessed less than 10% of the course content at the time of the refund request.
If these conditions are met, we will process a refund to the original payment method.
2. How to Request a Refund
To request a refund, you must:
- Send an email to [insert support email] with the subject line: Refund Request – [Your Order Number].
- Include your full name, email address used for the purchase, and proof of payment.
- Our team will review your request and determine eligibility based on course access data.
Refunds will not be issued for requests made outside the 30-day window or if more than 10% of the course has been accessed.
3. Non-Refundable Situations
Refunds will not be granted under the following circumstances:
- The refund request is submitted more than 30 days after purchase.
- The student has accessed 10% or more of the course content.
- The purchase was made during a final sale or promotional event explicitly marked as “non-refundable.”
- The student has violated our Terms and Conditions.
4. Processing Time
If approved, refunds will be processed within 5-10 business days. Processing times may vary depending on your bank or payment provider.
5. Changes to This Policy
We reserve the right to update or modify this policy at any time. The latest version will always be available on our website.
For any questions, please contact us at:
Nimbus Services LLC
15811 Collins Ave, Apt 3503
Sunny Isles Beach, FL 33160
United States
Email: [email protected]